Licensed users get first priority on any questions asked, as well as any feature requests submitted. Of course, trial users also get the best support we can provide for them, we just give priority to those users who have demonstrated their commitment to our success. HandsFree Networks Knowledge BaseFor immediate answers to your technical questions please utilize the HandsFree Networks Knowledge Base. Our Knowledge Base includes a wealth of articles and information to help you in your installation and usage of the HandsFree Networks Support Automation Framework.
Web-Based Support
If you have any support issue you can communicate through our online support system and raise a support request online using our Web-Support Form. This is the required first step for direct support. Your request will be registered, prioritized and responded to in a timely manner. It is our commitment is to provide a suggested resolution or a request for additional information within one business day. Online Ticketing System
You can also communicate your support issues through our online Ticketing System by creating your own account and logging your incidents in it. This online ticketing system will help you to keep a track of multiple incidents simultaneously and keep yourself updated with the status of each incident logged by you. | |
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