HandsFree Networks is one of the leading Support Automation Platform providers to global IT services providers, MSPs, and other IT-intensive organizations.

HandsFree Networks is a global provider of software and services that automate the resolution of technology problems. As a result, technology critical to real-time businesses - as well as technology and related services that consumers have come to rely upon - work as planned. HandsFree Networks solutions all take advantage of patented functionality in its support automation software platform, which provides the ability to precisely identify, diagnose and resolve technical problems via proactive, self- or assisted service solutions.

HandsFree Networks comprehensive, integrated approach to support automation helps businesses in three major, critical ways:

• Empowers automated problem detection, diagnosis and remediation of issues locally;
• Avoidance of technical issues through proactive, or self-healing, measures before they negatively impact individual or corporate productivity;
• Enablement of IT service professionals to be more efficient and effective when personally assisting end-users to resolve problems.

Put simply, HandsFree Networks provides companies with the technology that keeps technology working — to help reduce the high costs of support delivery, ensure personal productivity and create a great customer experience with business services, especially those pertaining to End-devices Management and IT services delivery.

HandsFree Networks markets and sells its products around the globe, through offices in the U.S. and in India for Asia-Pacific regions. IT services Provider companies, as well as Leading Managed Services Providers worldwide, have standardized on HandsFree Networks solutions as their underlying Automation Support Infrastructure.

These and other HandsFree Networks customers all share a common vision. Central to that vision is providing one integrated support environment that helps end-users get the most from the technology they are using- no matter what device is being used, what service is being accessed or where the end-user is located. By enabling one circular view of both the network and the endpoint for precise problem diagnosis and automated resolution, HandsFree Networks helps companies realize greater productivity and operational cost-savings, while assisting their employees and customers get the most from the technology they require.