HandsFree Networks - Managed Service Infrastructure Provider

Self Healing Support process Automation Software Screenshot
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HandsFree Networks flexible solution offerings encompass many different aspects of support automation. The following snapshots give you an overview of what we provide for your organization, whether you are in Remote Infrastructure Management, Enterprise, MSP, SMB, or in any line of business that can take advantage of our technology expertise.


Dashboard Console
Device Healthcare Support Process Automation Software - Extended Dashboard Console Screen Snapshot

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Device Healthcare Self-healing Software - Management Dashboard Console Screen Snapshot

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Device Healthcare Support Process Automation Software - System Service List Screenshot

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Dashboard Configuration
A comprehensive look at your entire IT environment from an operational vantage point; user configurable and personalized dashboard with full operational specification to user’s organizational/privilege level. 

DART Configuration
Device Healthcare Support Process Automation Software - DART (Diagnosis, Analysis Resolution Tool) Screenshot

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Device Healthcare Self-healing Software - DART (Diagnosis, Analysis Resolution Tool) screen snapshot

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Device Healthcare Support Process Automation Software - DART (Diagnosis, Analysis Resolution Tool) screenshot

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DART Configuration Summary
DART's (Diagnosis, Analysis and Resolution Tools) are a collection of issue-specific solutions that represents the known detection, diagnosis and resolution information of the universe of support issues.

Event Logging
Device Healthcare Support Process Automation Software - Event Diagnosis and Logging Screenshot

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Device Healthcare Self-healing Software - Event Diagnosis and Logging Screenshot

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Device Healthcare Support Process Automation Software - Event Diagnosis and Logging Screen snapshot

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Recurring Errors
Identifies clients that consistently have recurring errors, enables you to ferret out and fix problems with workstations that may be continually hurting the performance of your IT environment.

Report Configuration
Device Healthcare Support Process Automation Software - Asset Report screenshot

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Device Healthcare Support Process Automation Software - Event Report screenshot

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Device Healthcare Self-healing Software - Asset and Event Report Screeshot

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Configure Report Specification
Customizable reporting interface empowers users to configure reports providing detailed view of specific jobs on one or all systems and restore IT infrastructure to a variety of key vantage points.

System Compliance
Device Healthcare Support Process Automation software - Reports Screenshot

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Device Healthcare Self-Healing software - Reports Screenshot

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Device Healthcare alt=

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Mission Control Reports
Many regulatory bodies require a report like the one shown here that shows the status of critical jobs in one easily readable report, showing missed, failed and partially completed jobs by devices or drives with easy-to-read color-coded indicators.

Intrusion Protection
Device Healthcare Support Process Automation Software - Behaviour based Intrusion Protection Screenshot

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Device Healthcare Self-healing software - Adaptive Intrusion Protection Screenshot

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Device Healthcare Support Process Automation Software - Windows OS Security Patch Management Screeshot

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Behavior Based Intrusion Protection
Adaptive Intrusion Protection for maximum data security and protection providing complete end-to-end ‘bullet proof’ intrusion protection using a ‘layered’ approach with centralized management and control.

Notification
Device Healthcare Support Process Automation Software - Alert and Notification Screenshot

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Device Healthcare Self-healing Software - Alert and e-mail Notification Snapshot

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Device Healthcare Support Process Automation Software - Alert and e-mail Notification Screen Snapshot

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Automate Notification Summary
Set notification or alert warnings through dashboard console, e-mail or merge with incident management system enabling you to manage problem issues proactively rather than being reactive.

Patch Management
Device Healthcare Support Process Automation Software - Windows OS Patch Management

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Device Healthcare Support Process Automation Software - Windows OS Security Patch Management

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Device Healthcare Support Process Automation Software - Windows OS Patch Management

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Automate Patch summary
Automate the job of securing your systems against a wide variety of risks and to help organization Audit and centralized assessment with prioritizing, testing and scheduling of software updates.

Hardware Inventory
Device Healthcare Support Process Automation Software - Asset Management Screenshot

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Device Healthcare Self-healing Software - Asset Management Snapshot

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Device Healthcare Support Process Automation Software - Asset Management Screenshot

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Hardware Asset Summary
Know exactly what hardware are connected or changed time to time in your entire IT infrastructure, which enables organization to make cost-effective business decisions about infrastructure.

Software Inventory
Device Healthcare Support Process Automation Software - Installed Program and Software Detection Screenshot

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Device Healthcare Self-healing Software - Software Inventory Management Screenshot

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Device Healthcare Support Process Automation Software - Startup Environment control and Management Screenshot

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Software Asset Management
Real time software asset audits with license compliance monitoring and metering to help reduce organization cost as software assets constitute an increasing portion of the IT budget today.

ReTRAC
Device Healthcare Support Process Automation Software - ReTRAC Ticketing System Screenshot

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Device Healthcare Self-Healing Software - ReTRAC Ticketing System Screenshot

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Device Healthcare Support Process Automation Software - ReTRAC Incident Management System Screen

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Ticketing System Overview
Easily manage, organize and archive all your support requests and responses in one place, while your device also automatically files trouble tickets providing you with accountability and responsiveness you deserve.

Additional Screenshots
Device Healthcare Support Process Automation Software - Administration and management Console Screenshot

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Device Healthcare Self-Healing - Devices Census Report Screen

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Device Healthcare Support Process Automation Software - Automated Print Queue Problem Resoltuion screenshot

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Administrator Management Summary
Provide administrator with additional features to manage and optimize your IT environment from business perspective and helps you deliver effective and efficient service deliveries.
 
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