|
HandsFree Networks - Screenshots |
|
|
 |
 |
 |
|
HandsFree Networks flexible solution offerings encompass many different aspects of support automation. The following snapshots give you an overview of what we provide for your organization, whether you are in Remote Infrastructure Management, Enterprise, MSP, SMB, or in any line of business that can take advantage of our technology expertise.
| Dashboard Configuration | A comprehensive look at your entire IT environment from an operational vantage point; user configurable and personalized dashboard with full operational specification to user’s organizational/privilege level.
|
| DART Configuration Summary | | DART's (Diagnosis, Analysis and Resolution Tools) are a collection of issue-specific solutions that represents the known detection, diagnosis and resolution information of the universe of support issues. |
| Recurring Errors | Identifies clients that consistently have recurring errors, enables you to ferret out and fix problems with workstations that may be continually hurting the performance of your IT environment.
|
| Configure Report Specification | Customizable reporting interface empowers users to configure reports providing detailed view of specific jobs on one or all systems and restore IT infrastructure to a variety of key vantage points.
|
| Mission Control Reports | Many regulatory bodies require a report like the one shown here that shows the status of critical jobs in one easily readable report, showing missed, failed and partially completed jobs by devices or drives with easy-to-read color-coded indicators.
|
| Behavior Based Intrusion Protection | Adaptive Intrusion Protection for maximum data security and protection providing complete end-to-end ‘bullet proof’ intrusion protection using a ‘layered’ approach with centralized management and control.
|
| Automate Notification Summary | Set notification or alert warnings through dashboard console, e-mail or merge with incident management system enabling you to manage problem issues proactively rather than being reactive.
|
| Automate Patch summary | Automate the job of securing your systems against a wide variety of risks and to help organization Audit and centralized assessment with prioritizing, testing and scheduling of software updates.
|
| Hardware Asset Summary | Know exactly what hardware are connected or changed time to time in your entire IT infrastructure, which enables organization to make cost-effective business decisions about infrastructure.
|
| Software Asset Management | Real time software asset audits with license compliance monitoring and metering to help reduce organization cost as software assets constitute an increasing portion of the IT budget today.
|
| Ticketing System Overview | Easily manage, organize and archive all your support requests and responses in one place, while your device also automatically files trouble tickets providing you with accountability and responsiveness you deserve.
|
| Administrator Management Summary | | Provide administrator with additional features to manage and optimize your IT environment from business perspective and helps you deliver effective and efficient service deliveries. |
|