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Next Level of Support Automation - Coming Soon! |
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HandsFree Networks Support Automation Platform is evolving. Let's take a sneak peak into our offerings that promises to give an edge to this global software solution provider. The following snapshots give you an overview of what is in-stored for you and your organization. Dashboard Console | New & Enhanced Dashboard Console | The dashbord console gives detailed insight with real time graphs and better navigation features thereby making it easier for users to monitor and search any activity within their infrastructure.
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DART Modules & Configuration | DART Modules & Configuration Summary | Modular DARTs (Diagnosis, Analysis and Resolution Tools) are a collection of issue-specific solutions that represents the known detection, diagnosis and resolution information of the universe of support issues.
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Event Logging | Detailed Event Logs | Detailed & Graphical View of events to identify recurring problems with workstations more accurately and fixing them remotely thereby enhancing performance and productivity.
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Report Configuration | Configure Report Specification | Customizable reporting interface empowers users to configure reports providing detailed view of specific jobs on one or all systems and restore IT infrastructure to a variety of key vantage points.
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Intrusion Protection | Behavior Based Intrusion Protection | Separate module for Intrusion Protection for maximum data security and protection providing complete end-to-end ‘bullet proof’ intrusion protection using a ‘layered’ approach with centralized management and control.
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Notification | Automate Notification Summary | Set notification or alert warnings through dashboard console, e-mail or merge with incident management system enabling you to manage problem issues proactively rather than being reactive.
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Administrator Management | Administrator Management Summary | | Provide administrator with additional features to manage and optimize your IT environment from business perspective and helps you deliver effective and efficient service deliveries. |
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Designed by HFN